QD2 Mobile Wireless Android

Thank you for shopping with Payment Focused. We want you to be completely satisfied with your purchase. If you have any concerns about your order, please review our Return and Refund Policy below.

Returns

1.    Eligibility: We accept returns within 30 days from the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

2.    Process: To initiate a return, please contact our customer service team at (877) 288-6860. Return shipping costs are the responsibility of the customer unless the return is due to our error.

3.    Refunds: Upon receipt of the returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment within 5 business days. Please note that it may take some time for the refund to be reflected in your account, depending on your bank or payment provider.

Refunds

1.    Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will replace the item or provide a full refund, including return shipping costs, upon verification of the damage or defect.

2.    Non-Returnable Items: Some items are not eligible for return or refund, including but not limited to:

•    Gift cards
•    Personalized or customized items

3.    Exchanges: We do not offer exchanges at this time. If you would like to exchange an item, please return the original item for a refund and place a new order for the desired item.

Cancellation Policy

If you wish to cancel an order, please contact us as soon as possible. Once an order has been processed and shipped, it cannot be cancelled. You may still return the item according to our Return Policy.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us at (877) 288-6860.

Changes to This Policy

We reserve the right to update or change our Return and Refund Policy at any time. Any changes will be effective immediately upon posting on this page. Please check this page periodically for updates.

By placing an order with us, you acknowledge that you have read and agree to our Return and Refund Policy.

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Shipping Information

Thank you for shopping with Payment Focused. We aim to provide you with a seamless and efficient shipping experience. Please review our Shipping Information below for details on shipping methods, delivery times, and other relevant details.

Shipping Methods

1.    Standard Shipping: We offer standard shipping for most orders. Orders shipped via standard shipping are typically delivered within [number of days, e.g., 5-7 business days] from the date of shipment. Please note that delivery times may vary depending on your location and other factors beyond our control.

2.    Expedited Shipping: For customers who require faster delivery, we offer expedited shipping options at an additional cost. Orders shipped via expedited shipping are typically delivered within [number of days, e.g., 2-3 business days] from the date of shipment. Please select the expedited shipping option during checkout if you wish to expedite your order.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of the items in your order, as well as the shipping method selected during checkout.

Order Processing Time

Please allow 1-2 business days for order processing before shipment. Orders are typically processed and shipped within this timeframe, although processing times may vary during peak seasons or promotional periods.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to track the status of your order online and monitor its progress until it reaches its destination.

Delivery Issues

If you encounter any issues with the delivery of your order, such as delayed delivery or non-delivery, please contact our customer service team at (877) 288-6860 for assistance. We will work with our shipping partners to resolve any issues and ensure that your order is delivered to you as soon as possible.

Contact Us

If you have any questions about our Shipping Information, please contact us at info@paymentfocused.com or call our customer service team at (877) 288-6860.

Changes to This Policy

We reserve the right to update or change our Shipping Information at any time. Any changes will be effective immediately upon posting on this page. Please check this page periodically for updates.

By placing an order with us, you acknowledge that you have read and agree to our Shipping Information.

Payment Focused